Smith & Son Hvac LLC

A service visit was scheduled for 830 and Randy way prompted and on time. He immediately diagnosed the issue with my unit and went straight to the problem. He's well knowledgeable about his craft and his due diligence spoke for itself!!! At 845 my AC is up and running again!!! I appreciate the service!!!!

We were having problem with heat pump and a smart thermostat in our new home. Smith and Sons were covered through our home warranty but we would use them again even without the coverage. They came out next day and were knowledgeable and professional. Randy made himself available later that night when we had follow up questions. In dealing with many professional service companies while moving into a new home needing repairs, this company set the bar for customer service.

Randy arrived early morning today (5/14/2018.) Very nice fellow, polite, educated and wearing his company’s uniform like a soldier proudly wears his. The work done was excellent to say the least. His insights were extremely helpful and I will say that as difficult that it was dealing with my home warranty’s office, it was all worth it just to have Mr Randy come over and do the work necessary to get our AC unit to work as new. I’d like to congratulate him and his business for such a good work done today. My home will always be open for him since he showed to have so many good treats in his personality. Thank you!